Graciela Lopez

Graciela Lopez is an IT Service Manager at TriWest Healthcare Alliance, with extensive experience in managing IT processes and projects within various organizations. Previously, Graciela served as a Project Manager at American Express, where responsibilities included problem and incident management, process documentation, and coordination with various stakeholders to enhance system availability and efficiency. Graciela's background includes roles such as Quality Manager and Incident Manager at Airbus Group, Incident Manager at Altran, and various technical positions in database management and support. Graciela holds a Master of Business Administration from Escuela Europea de Negocio and a degree in Computer Information Systems from DeVry University.