Jody Garland is a seasoned professional with extensive experience in business analysis, strategic planning, and healthcare management. Currently serving as a Business Analyst at TriWest Healthcare Alliance since November 2017, Jody has played a key role in tracking contract deliverables, analyzing client satisfaction surveys, and collaborating on process flows across departments. Previous experience includes significant contributions at Aetna as a Senior Analyst and Project Lead, focusing on network accessibility, process improvement, and client management. Jody's career also includes roles in clinical liaison, juvenile corrections, and product marketing, showcasing a diverse skill set anchored in data analysis, project coordination, and client advocacy. Jody graduated with a Bachelor of Arts in Sociology from the University of California, Riverside.
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