Kathryn Hoyte

Kathryn Hoyte is a seasoned technical support engineer currently serving as a Senior Technical Support Engineer II at Tropic since December 2023. Prior to this role, Kathryn held multiple positions at Synapse, including Senior API Support Engineer, where key achievements included revitalizing onboarding processes and authoring informative articles for the Support department. At Q2, Kathryn progressed from Customer Support Manager to Escalation Manager and Application Support Engineer II, managing teams, coaching staff, and resolving complex customer issues. Kathryn also has experience as a Business Analyst I and Master Data Specialist I at Wesco Aircraft, where contributions included developing test plans and ensuring data governance. Early career experiences include coaching at Westwood High School and an internship at Circuits of the Americas. Kathryn holds a Bachelor of Science in Applied Mathematics from Texas State University.