L. Kristine Peterson

L. Kristine Peterson has a diverse work experience spanning various industries. L. Kristine is currently working as a Senior Program Manager at Troy Consulting LLC since 2023, where they have developed and implemented a program to streamline processes for the Microsoft Customer and Partner Solutions team. Additionally, they have collaborated cross-functionally to create a comprehensive knowledge base and standardized scripts for efficient customer inquiries. Prior to this, from 2018 to 2021, they worked at Indeed.com as a Senior Manager of Partner Management, where they led the development and implementation of the Partner Management program, achieving growth and increased revenue for the company. L. Kristine also exceeded quarterly benchmarks through cross-functional collaboration and managed a team of direct reports. Before that, they worked at Amazon from 2010 to 2018, holding various roles such as Sr. Program Manager for Alexa Voice Shopping and Sr. Vendor Manager for Kindle. At Amazon, they established and managed self-sustaining deals programs, collaborated with cross-functional teams, and achieved improved KPIs and higher sales. Prior to their time at Amazon, Peterson worked at Microsoft as an Outsourcing Business Manager for the Mobile Communications Business from 2008 to 2010, where they led strategic alliances, managed vendors, and implemented process optimizations. L. Kristine also worked at Starbucks from 2004 to 2008, holding roles such as Inside Sales Supervisor and Functional Analyst. In these roles, they achieved sales goals, provided leadership, and led successful program implementations.

L. Kristine Peterson holds a Bachelor's degree in Journalism (News Editorial) from the University of Missouri-Columbia. Additionally, they also obtained a Bachelor of Arts - BA in Sociology from the same university. In 2011, they obtained a certification in Scotwork Advanced Negotiating Skills from Scotwork Negotiating Skills.