Claudia Guerrero

Director, Customer Care at TruConnect

Claudia Guerrero has a diverse work experience spanning various industries. Claudia currently holds the position of Director, Customer Care at TruConnect since October 2022. Prior to this, they worked as the Director, Customer Support at Paper Mart from February 2017 to September 2022. Claudia also has experience as a Service Delivery Manager at Safelite AutoGlass, where they managed a team and oversaw call handling and routing of mobile technicians from September 2009 to January 2017. Claudia has earlier roles as a Customer Service/Sales Coordinator at IMPERIAL INTERNATIONAL LIMITED from January 2007 to August 2009 and as a Customer Care Representative at ACCESS SERVICES from September 2003 to May 2006. Throughout their career, Claudia has demonstrated strong leadership skills, a customer-centric approach, and an ability to achieve and exceed key performance indicators.

Claudia Guerrero attended the University of Phoenix from 2017 to 2020, majoring in Business Administration and Management.

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Timeline

  • Director, Customer Care

    October, 2022 - present