Firuzi M.

Firuzi M. is a seasoned professional with a diverse background in customer care and quality assurance. Currently serving as a Senior Customer Care Executive at TruConnect and a Senior Quality Assurance Analyst at EXL since 2022, Firuzi M. also operates as the Owner and Director of Herat Delhi Saffron, specializing in the import and export of saffron and dry fruits since 2018. Previous experience includes a role as a Senior Customer Service Associate at FIRST SOURCE SOLUTIONS UK LIMITED from 2017 to 2019. Firuzi M. holds a Master of Business Administration (MBA) degree from Modern Education Society's Ness Wadia College of Commerce, completed in 2011.