Anjali Dwivedi

Anjali Dwivedi began their work experience in 2020 at BYJU'S as an Assistant Manager. In this role, they handled a team of 26 associates, managed customer relations, conducted inbound/outbound calls, and held weekly meetings to communicate tasks and goals. Anjali also worked as a mentor at BYJU'S during this time. In 2022, they transitioned to the role of Assistant Manager at BYJU'S, where they continued to oversee customer relations and generate reports. Anjali currently works at Balancehero India as a Customer Success Manager, where they assist in various customer operations tasks, manages over 700 queries daily, and handles critical social media escalations.

Anjali Dwivedi completed their Bachelor of Technology in Computer Science at SHAMBHUNATH INSTITUTE OF ENGG AND TECHNOLOGY in Allahabad from 2014 to 2018.