Kelvin W. is an experienced professional with a focus on operations and financial management. Currently serving as an Associate Manager in Card Operations at True Link since October 2019, Kelvin W. manages daily financial transactions exceeding $1M and has developed successful fraud detection strategies. Previous roles include Senior Operations Associate and Project Manager at Pacific Gas and Electric Company, where Kelvin W. led a team that significantly reduced backlogged applications and served as a communications liaison to enhance customer relations. Kelvin W. has also contributed as a STEM Administrative Assistant at WestEd, a Digital Marketing Apprentice at COOP, a Quality Assurance Specialist at Apple, and held various positions in nonprofit and retail, showcasing a diverse skill set in project management, data analysis, and customer service. Kelvin W. holds a Bachelor of Science degree in Justice Studies from San Jose State University.
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