True North Collaboration LLC
Karen Gilhooly has an extensive work experience in various leadership roles. Karen is currently the Founder and Managing Partner of True North Collaboration LLC, where they provide tools to leaders to improve employee engagement. Prior to this, they worked at Attain as a Regional Market Expansion Partner, contributing to the company's innovative learning platform for Sustainable Finance.
Karen also has a significant background in the financial industry. Karen held several Managing Director positions at HSBC, including Global Payments & Liquidity and Global Liquidity & Cash Management. In these roles, they led global teams, developed strategies for product innovation, and implemented training programs to enhance customer support and employee engagement. Additionally, they worked as an EVP at FIRSTECH PAYMENT SOLUTIONS/FIRST BUSEY CORPORATION, where they orchestrated a corporate transformation program and expanded the payments offering.
Earlier in their career, Karen served as the Senior Vice President at LanguageLine Solutions, where they successfully executed the firm's exit strategy, restructured the sales force, and improved market presence across various industries. Prior to that, they worked as a Managing Director at Citi, overseeing sales in Global Transaction Services and Payments.
Overall, Karen Gilhooly has demonstrated strong leadership skills and a track record of driving business growth through innovation, employee engagement, and strategic transformation.
Karen Gilhooly attended London Business School from 2018 to 2020, where they pursued a degree in Leading Businesses and Functions Through Transformational Change. In 2019, they also enrolled at Mobius coaching et management to further enhance their executive leadership skills through the program called Leading From Within - Executive Leadership Transformation. Prior to these experiences, Karen obtained a Bachelor of Arts degree from the University of Illinois Chicago. The field of study for both their bachelor's degree and their degrees at London Business School and Mobius coaching et management is unspecified.
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True North Collaboration LLC
Growth is the lifeblood of all organizations. Staying relevant is not an option; it’s a requirement for doing business in today’s market. Leaders may champion transformation, but often fail to fully engage their employees in the process - leaving them uninformed, confused, and demotivated. Employees can’t be bystanders in the growth journey, they need to be agents to innovation — integral keys to progress. In fact, it’s crucial for leaders to facilitate employee change adoption through talent optimization processes, training and tools. Our goal is to ensure companies and their employees are prepared to embrace the new vision and the journey required to achieve it. At True North Collaboration, our mission is to help your company, and its employees, successfully navigate the “human side” of change. How? By providing the tools needed to encourage a workplace aligned with a joyful expression of individual employee strengths, experiences, and interests aligned with company values and strategic mission. Our human-centric approach helps organizations overcome “change anxiety” by uniting people through curiosity, imagination, and experimentation. As individuals develop confidence in the change process, they become connected to the transformation; it happens “with them” – instead of happening “to them.” This encourages employee engagement and happiness at work. True North Collaboration offers a customized suite of business transformation tools: front to back organizational assessment, sales culture transformation, customer success and experience workshops and sales and customer excellence coaching so you and your employees align to one compass and find true north.