Jack Holland is an experienced IT professional currently serving as an Onsite Support Engineer at True North ITG Inc since May 2021, where responsibilities include providing high-touch support to C-Suite executives and managing Citrix Cloud DaaS environments with a focus on security and uptime. Previously, Jack worked as a Field Service Technician at Netgain Technology, LLC, where collaboration on networking projects led to a 95% client satisfaction rating, and Jack also held various roles including IT Support Analyst and Support Representative. Earlier experience includes an IT internship at St. Croix County and positions in player services at golf clubs, showcasing a strong background in customer service. Jack holds a Bachelor's degree in Information Technology Security from St. Cloud State University.
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