Juan Carlo del Rosario

Juan Carlo del Rosario is an experienced IT professional with a strong background in technical support and network operations. Currently serving as a Server Maintenance Engineer at True North ITG Inc since January 2019, Juan Carlo previously held the position of Intermediate Technical Support at SolarWinds from February 2015 to March 2022, where responsibilities included troubleshooting, customer interactions, and managing support tickets. Prior roles include Senior System Engineer at Trend Micro Incorporated, providing advanced support for content security products, and technical support positions at West Corporation and ACS, focusing on internet services for Comcast and Verizon customers. Juan Carlo holds a Bachelor of Science degree in Computer Engineering from Mapúa University, completed in 2005.