Support and Service Management

The Support and Service Management team at True North ITG Inc ensures top-tier IT support and customer satisfaction by managing and optimizing service delivery processes. Comprising roles like Project Manager, Customer Experience, and Network Operations Center, this team handles everything from technical service delivery to healthcare IT needs, ensuring security, data protection, and uninterrupted business operations for our clients. Their primary goal is to provide strategic IT excellence and dependable support, aligned with our IT Maturity framework.