John (Johnny) McKeel

John (Johnny) McKeel has extensive experience in various roles within the customer service and sales industry. John (Johnny) began their career as a Property and Casualty Senior Sales Agent/Coach at Hartford Insurance Company, where they mentored and coached agents while also designing training programs for exceptional customer care. John (Johnny) then moved on to Vericrest Financial, where they managed the Customer Service department and played a key role in the start-up of their call center. At Reserve National, they oversaw all aspects of customer service, retention, sales, and call center operations. John (Johnny) then joined CITADEL Systems, Inc. as a Corporate Trainer, where they supervised and trained sales agents and launched learning and development programs. Most recently, at TruEnergy Services, they served as an Agent Call Center Performance and Training Manager, managing and motivating a large team of sales staff across multiple locations, and developing training programs and materials. Throughout their career, John has consistently demonstrated strong leadership, recruitment, and training skills.

John (Johnny) McKeel has a Bachelor of Arts (B.A.) degree in Sociology from the University of Central Oklahoma. John (Johnny) also has an associate's degree (AA) in Psychology from Rose State College. In addition to their formal education, John has obtained several certifications. John (Johnny) is a Master Certified Training Professional, obtained from MTI in November 2015. John (Johnny) also holds a Lean Six Sigma White Belt certification from the Management and Strategy Institute, obtained in June 2015. Furthermore, John has a Property and Casualty certification from the State of Oklahoma, obtained in January 2001.