Melissa Gross worked as an Intake Specialist at TrueNorth Wellness, handling scheduling, phone calls, insurance verification, and intensive services. Melissa also served as the Customer Engagement Manager, managing credentialing with insurance companies and billing for Medicare and medical assistance. In the past, Melissa was a Front Desk Coordinator at HANOVER CARDIOLOGY, where Melissa handled insurance verification, authorizations, referrals, and scheduling for four cardiologists. Additionally, Melissa has experience as a Credentialing Specialist and Billing Specialist for TrueNorth Wellness Services.
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