TrueShore
Miguel Cuevas is a Patient Care Specialist at TrueShore since April 2023, previously serving as a Patient Care Assistant. Miguel's customer service experience includes roles as a Customer Service Specialist at Teleperformance and as a Customer Service Agent at GlowTouch Technologies from May 2021 to February 2024. Miguel also has a strong educational background, with a degree in Cybersecurity Engineering from Universidad del Caribe, expected in 2028, and multiple certifications from Infotep in areas such as Human Relations, Customer Service, Sales, Leadership, Conflict Resolution, and Teamwork, as well as a degree in Pharmacy. Miguel's earlier roles included English Teacher at the Ministerio de Hacienda de la República Dominicana and Special Education Teacher at World Vision, along with experience as a Pharmacy Manager at Children of the Nations and Interpreter for the Peace Corps.
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TrueShore
With today’s informed and interconnected consumers, businesses must go the extra mile to ensure the utmost level of customer service from their employees. TrueShore provides an efficient and cost-effective approach to optimizing and improving multiple areas of your business. Readily available, highly skilled professionals monitoring software and lower operating costs provide a professional, high quality choice for contact center and business processing services.