Rulonda Binion currently serves as the Customer Care Leader at McBride Sisters Wine Collection, a position held since January 2021. Prior to this role, Rulonda was an Experience Team Commander in the Experience Team at Shipt from May 2017 to January 2021, contributing to customer experience initiatives at the company's headquarters in Birmingham, AL. Additionally, Rulonda held the titles of Accounts Payable Specialist and Assistant Business Support Manager at BL Harbert International LLC from July 2016 to April 2017. Rulonda Binion earned a Bachelor of Arts in Communication and Media Studies from Auburn University, graduating in 2015.