The Retail Operations team at Truffaut is responsible for overseeing the day-to-day management of stores, ensuring optimal customer service and operational efficiency. They coordinate various departments, including garden, home, and pet products, while managing staff, optimizing inventory levels, and enhancing the shopping experience in both online and physical locations. This team plays a crucial role in delivering personalized services and advice to customers, supporting Truffaut's mission to help them realize their projects.