Jessica Harris

Jessica Harris is a seasoned executive with extensive experience in product management and client experience within the financial services sector. Currently serving as Senior Vice President of Product Management at Truist since January 2019, Jessica leads the Truist Deals initiative, enhancing a card-linked rewards program for various cardholders while managing risk and problem resolution. Prior experience includes significant roles at SunTrust, where Jessica held positions such as Senior Vice President - Head of Client Experience and Group Vice President - Consumer & Business Credit Card, focusing on client satisfaction and operational excellence. Earlier career highlights include managing compliance and collections at MBNA America, showcasing a strong background in quality control and financial management. Jessica holds a Bachelor's Degree in Criminal Justice from the University of Maine and a Certificate in Emergency Medical Technology from the University of Southern Maine.