Joseph Husko

Joseph Husko is an experienced Workforce Operations Manager with a career spanning over 30 years in call center operations and workforce management. Currently at Truliant Federal Credit Union, Joseph leads forecasting, staff resource planning, and operational strategy within the contact center. Previous roles include similar managerial positions at Alight Solutions, Scicom MSC Bhd, Hughes Supply, The Walt Disney Company, and MicroWarehouse Ltd, contributing to the management of large teams, budget oversight, and the development of efficiency-improving projects, such as IVR architecture enhancements. Joseph holds an Associate’s degree in Business Administration and Management from Ocean County College.