Angela Yeo

Angela Yeo is an accomplished executive in the banking sector with extensive experience in customer service and contact centre management. As the Executive Director and Head of Customer Service at Trust Bank since November 2021, Angela Yeo established a Contact Centre and Complaint Management Team. Prior roles include First Vice President at United Overseas Bank Limited overseeing service quality and customer interaction, Vice President at DBS Bank focusing on finance and analytics, and Vice President at OCBC Bank where operational excellence led to winning the Best Contact Centre of the Year for three consecutive years. Angela Yeo's career began as Associate at DBS Bank, with qualifications including a Bachelor of Commerce from The University of British Columbia and a Master of Applied Finance from the University of Melbourne.