Ingrid Ludwig

Ingrid Ludwig is a seasoned professional with extensive experience in customer service and management, currently serving as a Senior Customer Success Manager International at Trusted Shops since April 2016. Ingrid's expertise includes providing exceptional customer service, fostering strong relationships, and conducting comprehensive report analyses on customer behavior. Previous roles include Customer Advocate at Alfred Talke Logistic Services, where Ingrid improved on-time delivery by 15% and customer satisfaction by 25%, and Senior Purchasing Manager at Abengoa, where training newcomers was a key achievement. Ingrid holds a certified degree in Commercial Trade from Köln and has demonstrated proficiency in multiple languages throughout various positions, enhancing communication and support for international clients.