Trusted Resource Underwriters
Zack Creeden is a seasoned software engineering manager currently leading at Trusted Resource Underwriters since September 2024, where responsibilities include architecting and mentoring as a key engineering hire. Previously, at American Family Insurance, Zack managed the nationwide rollout of home and auto insurance software and nurtured the development of a five-person software team. Prior experiences include leadership roles at Homesite Insurance, where Zack led high-performing software teams and developed an innovative insurance API framework, as well as engineering positions at Aquent and EnerNOC, focusing on staffing software and energy intelligence solutions, respectively. Zack holds a B.S. in Computer Science from Wentworth Institute of Technology.
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Trusted Resource Underwriters
Trusted Resource Underwriters Exchange (“TRUE”) is a reciprocal insurer originally established by American Family in 2020 to serve homeowners in storm-prone regions of Florida and other parts of the country. At the end of 2023, Gallatin Point Capital acquired a majority stake in the attorney-in-fact for TRUE and raised over $1.25 billion of committed capital, enabling TRUE to not only provide more underwriting capacity in Florida, but also allow it to strategically expand its homeowners product offering and footprint nationally. TRUE utilizes a partnership distribution model through new and existing partnerships as it enters a new phase of exciting growth. American Family remains a minority owner in the attorney-in-fact and continues to provide distribution and client services on behalf of TRUE.