Behzad Basid

Behzad Basid is a seasoned professional in customer success and digital marketing, currently serving as a Senior Customer Success Manager at Trustpilot since January 2024. Prior to this role, Behzad held various leadership positions, including Head of Customer Success at Projectum, where responsibilities included developing tailored customer success plans and conducting business reviews to drive growth. With a strong background at Trustpilot, Behzad established relationships to enhance customer satisfaction and retention in the UK market. Experience also spans roles in customer success management, web design, and project management at companies like Daydream WebDesign, BlackCap Media, and CocktailCompany ApS. Educational credentials include a Master of Business Administration (M.B.A.) from the University of Southern Denmark and a Master’s Degree in International Marketing from Católica Porto Business School.