Julia Baas is an experienced account and customer success manager, currently serving as an Account Manager and Customer Success Manager at Trustpilot since August 2023. Previously, Julia worked at Omnipresent as a Customer Success Manager from October 2022 to August 2023, where responsibilities included ensuring client growth and retention and advising on strategic projects. Julia has also held roles at LinkedIn, managing account strategy in the mid-market segment, and at HubSpot, providing strategic guidance for customers across various industries in the BeNeLux and EMEA regions. Other notable experiences include consultancy work in change management at InTheArena and as a recruitment consultant at Michael Bailey Associates. Julia holds a Master of Science and a Bachelor of Science in Organizational Psychology from Vrije Universiteit Amsterdam.
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