Philip Alvarado

Philip Alvarado is an experienced professional in customer success and sales, currently serving as a Senior Customer Success Manager at Trustpilot since February 2019, following multiple roles including Sales Executive and Senior Account Manager. Prior experience includes leading the Customer Success department at Cobiro, where responsibilities involved establishing processes and KPIs for a tech start-up focused on enhancing digital marketing for small and medium-sized businesses. Previous roles also include positions at Falcon.io as a Customer Success Advisor, and at the British Embassy in Costa Rica as a Consular & Corporate Services Officer, where project management and stakeholder engagement were key responsibilities. Philip holds a Master’s Degree in International Business and Politics from Copenhagen Business School and a Bachelor's Degree in International Relations and Affairs from Universidad Nacional.