Rachelle Alincy

Rachelle Alincy is an experienced bilingual customer service professional with a solid background in resolving customer concerns and managing inquiries. Currently serving as a Bilingual Customer Service Representative at TruCash Group of Companies since 2022, Rachelle specializes in addressing customer complaints through direct communication and written correspondence. Prior experience includes a role as a Bilingual Fulfillment Representative at BMO Financial Group, handling triage and tracking of insurance-related emails, and a lengthy tenure at Access Cash, where Rachelle contributed to customer service and technical support as a Zero Transaction Investigator. Rachelle also worked at CPI CORP SEARS PORTRAITS STUDIOS, providing support through customer inquiries and order tracking. Rachelle holds a Liberal Arts & Science Diploma from Le College Des Grands Lacs and an International Women Certificate from the Jamaican Canadian Association.