Tru
Rachelle Alincy is an experienced bilingual customer service professional with a solid background in resolving customer concerns and managing inquiries. Currently serving as a Bilingual Customer Service Representative at TruCash Group of Companies since 2022, Rachelle specializes in addressing customer complaints through direct communication and written correspondence. Prior experience includes a role as a Bilingual Fulfillment Representative at BMO Financial Group, handling triage and tracking of insurance-related emails, and a lengthy tenure at Access Cash, where Rachelle contributed to customer service and technical support as a Zero Transaction Investigator. Rachelle also worked at CPI CORP SEARS PORTRAITS STUDIOS, providing support through customer inquiries and order tracking. Rachelle holds a Liberal Arts & Science Diploma from Le College Des Grands Lacs and an International Women Certificate from the Jamaican Canadian Association.
Tru
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Tru is a dynamic and innovative solutions provider with over 20 years of experience in delivering exceptional solutions for enhancing payments, marketing, loyalty, and rewards. We bring an exciting new era of empowerment to innovators across the globe through customized prepaid solutions and a host of modular technology products for growing businesses.