Matthew Boyko

Onboarding Specialist at Sparrow

Matthew Boyko has a diverse work experience in customer success, project management, event coordination, and onboarding and leave specialist roles. In 2020, they began working as an Onboarding Specialist and Leave Specialist at Sparrow. From 2016-2020, they worked at Booster in two roles: Customer Success Manager and Project Manager. In their role as Customer Success Manager, they generated a rebooking rate of 92% (company averages 80%) and trained and managed 15 field team members to serve clients with excellence. As Project Manager, they coordinated 50 fundraising events throughout the year, served as team lead managing a team of 4 event staff, and rebooked 100% of annual revenue. From 2013-2016, they worked at North Point Ministries, Inc. as an Event Director, leading, recruiting, and training a team of 300+ volunteers, creating a strategic growth plan to increase overall attendance, and overseeing front of house and back of house teams. In 2012, they worked at White Oaks as an Event Coordinator.

Matthew Boyko attended the University of North Georgia from 2011 to 2016, where they received a Bachelor of Business Management (B.B.A.) in Business Administration and Management, General, as well as a Bachelor of Arts - BA in Business Administration and Management, General.

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Timeline

  • Onboarding Specialist

    August, 2021 - present

  • Leave Specialist

    October, 2020