Michelle H. has a diverse work experience spanning over two decades. Michelle started their career at American Family Insurance in 1998 and held multiple roles, including Commercial Services Senior Processor Tech and Commercial Lines Service Team Manager. In these positions, they were responsible for processing commercial policies, resolving issues with work comp state bureaus, and creating training materials. In 2010, Michelle became the Commercial Lines Customer Value Team Manager, where they established a team focused on quick quotes, significantly reducing turnaround time.
In 2018, Michelle joined TS Conard, Inc. Technology Solutions, initially as Operations Support and later transitioning to the role of Administrative Specialist. Their most recent position at the company is Chief Administrative Officer (CAO), where they are currently employed. The duration of their current role is not specified.
Michelle H. attended Missouri Western State University from 1988 to 1991. During their time there, they focused on Spanish Language Teacher Education. Michelle did not obtain a degree in this field. In addition to their education at Missouri Western State University, Michelle H. also obtained several certifications in different areas. In 2003, they completed the "Introduction to Property and Liability Insurance" course at the Insurance Institute of America. In 2013, they received a certification in "Introduction to Microsoft Access 2007" from Missouri Western State University. Lastly, in 2018, Michelle H. obtained a Lean Management certification from Simplilearn.
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