Ramchandra Ghimire

Ramchandra Ghimire is an experienced professional in business analytics and customer relations, currently serving as a Customer Relations Officer and Business Specialist with TSA Group in Australia since June 2022. Previous roles include Business Analyst at Australian Venue Co. from January 2021 to January 2022, where process improvements were achieved through gap analysis and process design, resulting in a 50% enhancement in efficiency. At Federation University Australia, Ramchandra held the position of Business Analyst Intern from February 2019 to February 2020, successfully leading five Scrum teams and implementing Agile methodologies that increased software development efficiency by 20%. Educational qualifications include a Master's degree in ERP and business analytics from Federation University Australia, a Professional Year in Business Analyst from Performance Education, and a Bachelor's degree in networking in information technology from Melbourne Institute of Technology.