Daniel Pearson

Daniel Pearson is a seasoned professional in financial support strategy and operations with extensive experience in the banking industry. Currently serving as the Head of Financial Support Strategy and Operations at TSB Bank since April 2015, Daniel is responsible for managing the strategy and operations for customers facing financial difficulties, and oversees relationships with third-party suppliers. Previous roles at TSB include Head of Financial Support Operations and Head of Financial Support Services, showcasing a strong capability in enhancing customer experience. Daniel also held leadership positions at The Co-operative Bank and Britannia Building Society, contributing to performance improvement across multiple branches. Daniel's academic credentials include a Bachelor of Science in Psychology from Bournemouth University and ongoing studies towards a Master’s in Financial Management at Heriot-Watt University, complemented by professional qualifications from the Institute of Financial Services and the Chartered Institute of Credit Management.