Matthew Francis

Matthew Francis possesses extensive experience in technical project management and customer support, currently serving as a Senior Project Manager at TSG since May 2015. Previous roles include Technical Project Manager and Technical Support Team Leader at TSG, focusing on team management and Service Level Agreement compliance. Matthew's background includes serving as a Service Desk Technician at SMART Modular Technologies, where skills in technical support and customer service were honed. Prior experience with the UK Ministry of Defence involved multiple roles, such as Network Infrastructure Manager and Security Systems Manager, emphasizing expertise in server management, operational support, and system security. Education was attained at Barnard Castle School.