Rachael O'Farrell currently serves as a Client Success Coordinator at TSG, having commenced in June 2025. Prior to this role, Rachael worked as an Operations Coordinator at Auto-Guru from December 2024 to June 2025. Rachael's extensive experience in software and analytics spans several positions at EthicalWeb.Ai, including Head of Software Testing, Head of Search Analytics, and Search Analyst from November 2020 to December 2024. In the hospitality sector, Rachael held multiple positions as a Reservations Coordinator across various establishments, including Hooked-on Group, Hinnies Restaurant, Blackfriars Restaurant, and Dobson and Parnell, all from October 2018 to November 2020. Earlier in the career, Rachael was an Auto Enrolment Specialist at True Potential LLP and a Recruitment Resource Specialist at Solutions Recruitment. Rachael's career began as a Property Consultant at BOWSON ESTATES in 2016. Rachael holds a degree from Northumbria University, completed in 2011.
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