Sadaf A. is an accomplished professional with extensive experience in digital transformation, change management, and learning solutions across various industries. Currently serving as a Senior Consultant for Digital Transformation Change & Adoption at TTEC Digital since July 2022, Sadaf previously held the role of Change Management & Learning Consultant at HCLTech from January 2020 to July 2022. Prior experience includes leadership positions at Asurion, Capita, and ITS Homes, where responsibilities spanned training, content development, and customer experience enhancement. Sadaf's educational background includes a Master's degree in Human Resources Management from Sheffield Hallam University and two Master's degrees from the University of the Punjab in Human Development and Family Studies and Early Childhood Education.
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