Cassandra Berkenbile is a strategic senior leader currently serving as Vice President at TTEC, where they focus on partnering with healthcare organizations to develop innovative consumer engagement strategies. Previously, they worked at TeleTech, holding various roles including Learning & Performance Specialist, Service Delivery Manager, Executive Director, Training Project Manager, and Service Delivery Director. Cassandra has a proven track record of managing large client accounts and diverse teams, significantly enhancing operational KPIs, efficiency, and business profitability.
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