Dawn Miles

Dawn Miles is a seasoned professional with extensive experience in client management and sales roles across various companies. Currently serving as a Renewal Manager at TTEC since October 2019, Dawn supports the renewal process by collaborating with Customer Success Managers and overseeing contract management from drafting to execution. Previous positions include Client Account Manager at Avtex Solutions, Client Account & Operations Specialist at Adapt Telephony Services, and Inside Sales Specialist at Genesys, where skills in lead generation, customer education, and relationship management were developed. Dawn's career also includes roles at Interactive Intelligence, LA Fitness, Roche Diagnostics, Limited Brands, and Von Maur, showcasing a strong foundation in customer care, sales, and team leadership. Dawn earned a B.A. in Youth, Adult, and Family Services from Purdue University.