Jeri Cockrell

Jeri Cockrell currently serves as the Executive Director of Global Operations at TTEC since May 2021. Prior to this role, Jeri held positions including Site Director at Alorica from October 2015 to April 2021 and Director of Customer Service at Superclean Service Company, Inc. from November 2013 to September 2015. Additionally, Jeri was the VP of Client Strategy at Telerx from February 2011 to June 2013, and a Site Director at both Harte-Hanks, Inc. and Maximus. Jeri's early career included significant responsibilities at Merck as an Operations Manager, encompassing roles in Six Sigma project management and quality assurance.