Katie Raezer

Katie Raezer is an experienced Unified Communications Solution Architect at TTEC, with a professional background that spans over two decades in various technology roles. Previous positions include VoIP Engineer at JLG Industries and Independent Cisco VOIP Consultant, as well as teaching experience as an Adjunct CNS Instructor at ITT Technical Institute. Earlier career roles include Network Analyst at BAE Systems, Instructor at ITT Tech, Network Engineer, and Network Admin at Quebecor World, and Computer Operator at AARP. Katie holds a Master’s degree in Management Information Systems from Shippensburg University of Pennsylvania and a Bachelor’s degree in Information Systems Management from the University of Maryland Global Campus.