Marcos D Rios

Marcos D Rios is a seasoned professional with extensive experience in sales and service enablement across various industries. Currently serving as the Global Director of Sales & Service Enablement at TTEC since May 2022, Marcos leads initiatives for career development and operational efficiency while designing innovative learning programs. Previously at Globus Family of Brands, Marcos held the position of Senior Manager, People Enablement, enhancing user experiences and knowledge management. Roles at Unisys and Hewlett-Packard involved optimizing sales performance and managing employee learning and development in multiple capacities. With a strong educational background, including degrees in Graphic Design and Business Management, Marcos combines expertise in leadership, training, and knowledge management to drive organizational success.