Marjorie Perez is a Quality Lead and Financial Administrator with 12 years of experience in the BPO sector, including 6 years as a Quality Coordinator in telecommunications and finance campaigns. Currently, Marjorie serves as a QA Team Lead at TTEC and has previously held positions at Teleperformance and Sutherland, demonstrating strong leadership and analytical skills. Marjorie possesses basic knowledge of Lean Six Sigma and advanced Excel capabilities for data analysis and reporting. With a proven record in client communication and team supervision, Marjorie has effectively managed teams of over 20 individuals while focusing on continuous improvement. Marjorie holds a degree in Financial Administration from Coorporacion Universitaria Latinoamericana Cul.
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