Matthew Delfino

Matthew Delfino is a seasoned consultant with extensive experience in technical consulting and customer experience management. Currently serving as a Principal Consultant and previously as a Senior CX Consultant at TTEC since February 2020, Matthew excels in designing and implementing client-focused solutions. Matthew's prior roles include working as an Atlassian Tools Senior Consultant at Cprime, Inc., where responsibilities included managing technical teams and developing strategies to enhance business growth across various industries. Matthew also held consulting positions at Capco and Gartner, where notable contributions included streamlining reporting processes, creating business cases, and conducting market assessments. Matthew began a career in education as a Summer Instructor of Mathematics at NYU STEP/BEST, where lesson planning and student engagement were key focuses. Matthew holds a Bachelor’s Degree in Political Science and History from St. Francis College.