Namit Sharma

Namit Sharma is a skilled professional with experience in customer service and fraud analysis. Currently employed as a Chat Associate III at TTEC since December 2019, Namit handles customer service queries via email and chat, ensuring high-quality support while also managing listing removal queries in compliance with company policies. Prior to this role, Namit served as a Fraud Analyst, investigating suspicious transactions and analyzing customer accounts to detect and prevent fraudulent activities. Namit's career commenced at Teleperformance India as a Customer Service Representative from November 2017 to December 2019. Namit holds a B.Tech in Electronics and Communication Engineering from RR. Institute of Modern Technology, obtained between 2012 and 2016, and completed Intermediate studies in Mathematics at Bal Nikunj Inter College.