Samuel D. Tanner

Samuel D. Tanner is a Senior Quality Assurance Manager at TTEC, where they lead a team focused on client portfolio management and Quality RFI initiatives. Previously, Tanner served as a Quality Assurance Manager at Faneuil Inc, overseeing a team of Quality Analysts and driving performance improvements through strategic quality programs. They also held the position of Claims Services Manager at Bluegrass Insurance Management, where they directed the Claims Services contact center and improved site performance metrics significantly. Tanner's early career includes experience as a Customer Service Supervisor at ACS and a Customer Service Manager at Aramark Uniform Services. They pursued studies at the University of Missouri-Kansas City from 1995 to 1997.