Katerina Papoutsaki

Katerina Papoutsaki is a dedicated professional with extensive experience in the travel and hospitality industry. Currently serving as a Product Content Excellence Coordinator at TUI since July 2019, Katerina focuses on digitalizing Multi-Day Tour products by developing end-to-end processes and conducting quality testing on the Nezasa platform. Previous roles include Product Set-up Executive and Groups & Tours Executive at TUI, where responsibilities included content refinement, product portfolio management, and designing tailored itineraries for guests. Additionally, Katerina has held positions at TTEC - Booking.com, Excite Holidays, and Grecotel Hotels & Resorts, gaining skills in customer support, operations management, and complaint resolution. Katerina holds a Bachelor's degree in German Studies from the National & Kapodistrian University of Athens.