Rachel Austin

Rachel Austin is an accomplished technology delivery manager with extensive experience in the aviation industry. Currently holding positions as Technology Delivery Manager for Marella Cruises & TUI River Cruises and Senior Airline Digital & Technology Manager at TUI, Rachel leads digital innovation and inflight entertainment strategies across multiple airlines in the TUI Group. Previously at British Airways, Rachel served in roles such as Senior Operations Manager, where management of materials and strategic tools was key, and Inventory & Supplier Manager, overseeing material requirements and supplier performance. Rachel's career also includes experience as an Account Manager at AAR Corp, offering tailored solutions for airlines, and participation in an operations graduate scheme at Angela Mortimer Group. Rachel holds a BSc (Hons) in Psychology from Aston University.