Holly Gross

Holly Gross is a seasoned professional in customer retention and loyalty strategies, currently serving as the Director of Retention & Loyalty at TULA Skincare since October 2023. Prior to this role, Holly held the position of Associate Director, CRM & Loyalty Strategy at Material from November 2020 to October 2023. Holly's extensive experience includes serving as Senior Customer Strategist at Whole Foods Market and Senior CRM Marketing Manager at Fandango. Additional roles encompass positions at Fresh & Easy, Fullscreen Media, Shopzilla, Hot Topic, CreditReport.com, and Affinity Group, Inc., demonstrating a robust career in email marketing and customer relationship management. Holly Gross holds a Master of Business Administration in Marketing from California Lutheran University and a Bachelor's degree in Merchandising from Kent State University.