Laura Sheppard

IT User Services & Support Manager at Tulsa City-County Library

Laura Sheppard has held various roles in the tech industry, starting as a Telecommunications Engineer at MCI WorldCom and working their way up to positions such as IT Project Manager at Peak UpTime and IT User Services & Support Manager at Tulsa City-County Library. Laura also served as an IT Project Leader and Manager at MetLife. Their experience spans from technical project management to IT operations and user support.

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Manager

Ellen Cummings

Director Of Customer Experience

Peers

Darian Williams

Customer Service Associate

Samantha Free

Customer Service Assistant

Rebecca Harrison

Dolly Parton's Imagination Library Community Engagement Manager

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Timeline

IT User Services & Support Manager
August, 2017 - present
IT Project Manager
May, 2016

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