Ivona S.

Ivona S. is a seasoned professional in business administration with extensive experience in customer service and operational management. Currently serving as a Business Administration Executive at Turbine Kreuzberg since July 2022, Ivona previously held the role of BackOffice Administrative Support for Business Client Management at Altice Portugal from January 2016 to October 2021, where responsibilities included resolving client complaints and improving service quality. Prior experience includes positions at MEO - Serviços de Comunicações e Multimédia, S.A., focusing on financial management and debt recovery, as well as customer support roles and tour guiding with companies like CSMS and AstralHolidays. Ivona holds a degree in Portuguese Language and Literature from Universidade de Sófia "Sv. Kliment Ohridski" and has further education from Universidade do Algarve.