Paulo Oliveira

Paulo Oliveira has extensive experience in the field of IT support and service management, currently serving as Coordenador Service-Desk at Turismo de Portugal since 2009, where responsibilities include overseeing the Outsourcing team from Trendis. Prior to this role, Paulo worked at Direcção-Geral do Turismo from January 1986 to August 2007 in multiple positions, including Responsável Service-Desk, focusing on user support, database creation, hardware configuration and installation, as well as user and mailbox setup. Paulo's educational background includes studies at Escola de Hotelaria e Turismo de Lisboa.