Iren Berk Özalp

Iren Berk Özalp is an experienced professional in network analytics and quality management systems, currently serving as the Network Analytics and Quality Management Systems Manager at Turk Telekom since June 2013. Iren leads projects focused on AI in Operations, employing machine learning and advanced analytics for proactive network problem-solving, including anomaly detection and predictive maintenance. Previous roles at Turk Telekom involved management of customer experience and SLA systems, as well as network performance and resource systems quality management. Iren's earlier experience includes working as a Customer Network Support Engineer at Ericsson and participating in technical training at the Crea Academy. Iren holds a degree from Middle East Technical University and received secondary education at Antalya Anatolian High School.