Krishna Dheenadayalan

Krishna Dheenadayalan is currently serving as the Head of Customer Success at Turn.io since March 2025. Prior to this role, Krishna held the position of Head of Sales, CX & Customer Success at Even, where the focus was on creating a leading health cover in India from September 2021 to February 2025. Krishna’s extensive experience at Zoho Corporation from August 2013 to September 2021 included roles as Global Head of Customer Success & Support, Sr. Manager, and Team Lead, achieving significant accomplishments in reducing customer churn, enhancing customer satisfaction, and increasing revenue through strategic initiatives. Earlier experience includes a Senior Support Engineer role at CSS Corp and Technical Support at HCL Technologies, demonstrating a strong foundation in customer service and technical support. Krishna holds an MBA in Information Technology and Systems Management from SVKM's Narsee Monjee Institute of Management Studies and a Bachelor of Commerce from the University of Madras.